The North Carolina Unemployment website leaves a lot to be desired, even with the high level of people filing. It constantly has been giving us error messages and being unbelievably slow. It is probably NOT YOUR computer, it is THEIR SITE. And the phone number DOES work. It’s just not adequate for the volume of calls coming in. We WILL get through this, but it’s going to take patience.
These are some links that may be helpful in filing for unemployment
Also, something to remember is that SUB insurance is just that, insurance. When you are filing, don’t report that as income as it is not earned wages, etc.